Hoper Rush is a smart phone based app “Technology Platform”, that connects the cleaning service provider “Hoper Lady” with the people needing the service. The Hoper Rush Platform constitute a technology platform that enables users of Hoper’s mobile applications or websites provided as part of the Hoper Rush Platform to arrange and schedule cleaning services and/or general Help services with independent third party providers of such services (“Hoper Lady”), including independent third party cleaning and general help services under agreement with Hoper. The Hoper Rush Platform provides a marketplace where persons who seek cleaning and general help services to certain destinations (“ users”) can be matched with ladies /persons providing cleaning and general help services to or through those destinations (“Hoper lady”). Users and Hoper ladies are collectively referred to herein as “Users,” and each User shall create a User account that enables access to the Hoper Rush Platform. For purposes of this Agreement, the cleaning and general help services provided by Hoper ladies to Users that are matched through the Hoper Rush Platform shall be referred to collectively as the “Services”. Any decision by a User to offer or accept Services is a decision made in such User’s sole discretion. Each cleaning and /or general help services provided by a Hoper lady to a user shall constitute a separate agreement between such persons. Unless otherwise agreed by Hoper in a separate written agreement with you, the services are made available solely for your personal, noncommercial use.
Hoper Rush takes great pride in helping our community and provides jobs that suit everyone’s schedule and lifestyle. Hoper Rush is a smart phone based app "Technology Platform", that connects the cleaning service provider "Hoper Lady" with the people needing the service.
After users have downloaded the app, they need to register as a client or Hoper Lady
|Our App for Clients
||Our App for Hoper Lady
| If the user wants to find services as a Client, they need to provide the following information:
• First Name
• Last Name
• Phone Number
• Email Address
• Payment Method “Credit or Debit card”
* The Client can register as Hoper Lady at any time by pressing “Become Hoper Lady” boxshown on their profile.
| If the user wants to register as a Hoper Lady, they need to provide the following information:
• First Name
• Last Name
• Date of Birth
• Driver License or Acceptable Photo ID
• Personal Photo(taken directly from phone camera)
• Bank Information(for direct deposits)
• Consent for criminal Background check.
* Hoper Lady must be 18 years of age or older.
Both parties “Client and Hoper Lady” shall agree on Hoper Rush Terms and Conditions, and create their user name which is usually their email address, and an 8 characters’ password to access their profile.
The types of services provided by Hoper Lady (which Clients can
choose from) are as follows:
1. House Cleaning
2. General Help (Birthday Party Help, Wedding Party Help, Work Events
Help, Outdoor or Indoor Events Help).
When you download or use our mobile application “Hoper Rush app”, or access one of our mobile optimized sites, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services. Most mobile devices allow you to control or disable location services in the device's setting's menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or the manufacture of your particular device. We advised to keep the location services enable on your device, when you are using Hoper Rush app.
The following link (Click Here!!! [the link to the Hoper Rush App Guide]) will guide you through all the necessary steps on how to use Hoper Rush app to book for cleaning service.
Yes, you can schedule the service time based on your preferences and one of the available Hoper Ladies will accept your request.
Hoper Lady provides everyday cleaning services on Hoper Rush training program, however you can request Hoper Lady to do more detailed work based on your needs and her willingness to do so.
The time required to clean the house really depends on the size of the house, number of rooms and the available cleaning tools and detergents in your house.
All the payments must be made through Hoper Rush app, based on the time that Hoper Lady spent to finish the job.
Hoper Rush automatically calculates the time between the Hoper Lady *“sign-in” and *“sign-out” from the work site in minutes. Hoper Lady Service costs $25 CAD per hour plus applicable taxes.
For example; if Hoper Lady required 2.5 hours to finish cleaning the house based on Hoper Rush training program the service will cost $62.50 plus applicable taxes.
*Sign-In: An in-app option for Hoper Lady when she arrives at the work site and is also confirmed by her client in the Hoper Rush app.
*Sign-Out: An in-app option for Hoper Lady when she finishes her job in the Hoper Rush App and is also confirmed by the client in the Hopper Rush app.
No, Hoper Lady will use the available cleaning detergents at your work site to save on the cleaning service cost. Always make sure to keep the cleaning detergents and tools at your working site as recommended by Hoper Rush to help Hoper Lady do her job efficiently.
The Clients must be at the work site while Hoper Lady is working there.
We recommend to pay the tip through hoper Rush app, adding tip to the hoper lady using your preferred payment method in the Hoper Rush app will increase her performance rating and her chance to win the bonus.
Yes, you can always explain the type of service you need when requesting Hoper Lady Service.
Hoper Rush provides two categories of services. Selecting one of the categories will allow Hoper Lady to get an idea about the type of service she is going to provide.
Cleaning services including cleaning help for house, apartment, office… etc. General help includes all other types of help which is requested and explained by the client.
Hoper Rush provides cleaning services that do not require any licence. You will be responsible to check Hoper Lady’s legal entity in order to achieve the type of service that requires a licence.
No. You simply just need to show hoper lady her working site, the cleaning detergents and tools available, and any further instructions for the job. You can also request Hoper Lady for any extra work you need after she finishes her tasks.
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